Last updated on June 29, 2016.

Whenever our Privacy Policy is modified we will notify you that changes have been made by updating the month, day, and year currently displayed on this privacy policy statement. This link is located at the bottom of each page within the IMPACTHUBSB.COM website.

We take protecting your personal privacy seriously. All non-public personal information collected (of current and past members/customers) will be kept private and will not be sold, or shared, with third parties or affiliates under any circumstances, unless clearly stated. In the unlikely event that we would like to share this information with a third party you will have the option to decline. If you choose to provide your personal information, you can ensure it will be stored and protected appropriately.

Merchant Services
IMPACT HUB SANTA BARBARA strives to offer its visitors a secure and safe environment for credit card purchases. Some of the payment and fulfillment services offered on IMPACTHUBSB.COM may be operated by third party merchant service providers. They collect personally identifiable information necessary to accept and process your order on behalf of HUB to provide you with information you may request and updates on the status of your order, and to assist your purchasing experience. Our merchant service providers collect personally identifiable information from you by “active” means, whereby you actively give our merchant service providers, as IMPACTHUBSB.COM’s agents, that information when ordering services or merchandise.

Personally identifiable information entered into any of the IMPACTHUBSB.COM payment systems is used only to complete your transaction and never revealed to others or used by our merchant service providers for any purpose not authorized by HUB. Our merchant service providers do not own the personally identifiable information they collect. However, as authorized by HUB, our merchant service providers will provide personally identifiable information in response to legitimate subpoenas or other appropriate law enforcement activities.

Credit card information provided to buy services or merchandise is used solely to determine that your card is valid, that sufficient credit is available to pay for the purchase and to apply the cost of your purchase to your card when the services are rendered. Credit card information you provide is transmitted across the Internet securely using encryption from your browser to our merchant service providers’ secure order processing systems. Some versions of browsers and firewalls do not permit connection to secure servers. In such cases, you will not be able to connect to the server and therefore won’t be able to place an order through a secure connection. While no method is completely impenetrable, our merchant service providers utilize state-of-the-art encryption technology used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, while our merchant service providers are committed to protecting your personal information, they cannot entirely ensure or warrant the security of any information you transmit to them.

Return/Refund Policy
Events: Refunds for event tickets purchased are at the discretion of Impact Hub Santa Barbara. Where more than 48 hours notice is provided we will endeavor to either refund your ticket cost or provide credit to use for a future Hub event. Cancellations within 48 hours are non-refundable.

Member Fees: One-month notice is required for all members who pay a monthly membership fee. This includes; Offices, Desks and Full/Part-Time Coworking. Connect Memberships also require one-month notice, however any unused casual hours that have been pre-purchased will be refunded. Please allow up to 30 days for refunded fees to be applied.

External Links and Social Media
This website includes links to other websites. When you click a link to an outside website, the privacy and security policies of that website apply. Regardless of content that we link to from or our social media accounts, we do not endorse any commercial product, service, process, or enterprise. We link to other websites and refer to services, products or enterprises solely for your convenience and education. We cannot assume any responsibility for the content or operation of other websites.

How Is Your Information Collected and Used?
Some parts of our website or social media sites let you voluntarily provide personal information, such as your name or e-mail address. For example, you can provide us with your contact information to sign up for e-mail alerts, join as a member, sign up for events, follow or like social media pages or to post comments to our blog. We do not collect this information when you visit our website unless you choose to provide it to us. When you provide it to us, Impact Hub Santa Barbara administration will only use it for the purposes of communicating with you and providing information you request. We may use analytics across our site and social media platforms to assess how visitors are using our sites and determine areas of interest or improvement. In this case cookies may be stored to help create a better experience for you. Most Internet browsers automatically accept persistent cookies, however most of our website will also work without them. If you don’t want to accept cookies, you can change your browser’s options to not accept them or to prompt you before accepting them. Here’s how to disable cookies.


Copyright and Trademark
Website content: Information on this site has been created by Impact Hub Santa Barbara, or fellow Impact Hub sites. It can not be reproduced, published, or otherwise without permission. As a dedicated member of the Impact Hub global community we are open to sharing our content with other Impact Hubs but would love it if you would just drop us a line to let you know how, and where, it is being used on your site or materials.
Impact Hub trademarks: The Hub’s logo, as well as the name Impact Hub, are registered trademarks. Your use of them must comply with intellectual property laws.
Impact Hub Santa Barbara assumes no legal liability or responsibility for the accuracy, completeness, or usefulness of any information, event, apparatus, product, or process described or depicted on this website.


If you have any questions, comments or concerns regarding our privacy policy and/or practices, write us at
Impact Hub Santa Barbara
1117 State Street
Santa Barbara, CA 93101

This policy, like the online medium itself, is subject to change and, as such, we encourage you to review this policy from time to time.